Refund policy

Returns and Refunds

Due to hygiene and safety reasons, we do not accept returns or exchanges on any products.

If your order arrives damaged, you must contact us within 24 hours of delivery with clear photos and order details. Refunds or replacements may be issued only after our investigation process has been completed and approved.

 

Damaged or Incorrect Orders

If you receive the wrong or damaged item, please contact us promptly at our customer support email with:

• Your order number
• Photos of the item and packaging
• A description of the issue

Claims submitted after 24 hours of delivery may not be eligible for review.